Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Player," "User," or "you") and paldohub ("we," "us," or "our"), the operator of the online gaming platform accessible at paldohub.org. By accessing, registering on, or using any part of the paldohub platform — including its games, promotions, payment services, and customer support — you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety.

If you do not agree with any provision of these Terms & Conditions, you must immediately cease using the paldohub platform and close your account. Continued use of paldohub following any posted update to this Agreement constitutes your acceptance of the revised terms.

2. Eligibility

To register and maintain an active account on paldohub, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age, in accordance with Philippine gaming regulations applicable to casino-style online gaming.
• You must be a natural person — corporate entities, trusts, and other legal structures may not register as players.
• You must not be a resident of, or accessing paldohub from, any jurisdiction where online gaming is prohibited by applicable law.
• You must not be an employee, contractor, director, officer, or immediate family member of paldohub or any of its affiliated companies, game providers, or payment processors.
• You must not have been previously excluded, suspended, or banned from paldohub or any affiliated platform.
• You must not be registered on any national self-exclusion list or voluntary exclusion program that prohibits your participation in online gaming.

paldohub reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within the timeframe specified by paldohub may result in account suspension and withholding of pending withdrawals pending review.

3. Account Registration

3.1 Registration Requirements

To access real-money gaming on paldohub, you must complete the registration process and create a verified account. During registration, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, residential address in the Philippines, and a valid email address or mobile number.

3.2 One Account Policy

Each individual is permitted to hold only one active paldohub account. The creation of multiple accounts — whether under the same identity or different identities — is strictly prohibited. Where duplicate accounts are identified, paldohub reserves the right to close all associated accounts, void any pending bonuses, and withhold balances pending a fraud investigation.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your paldohub login credentials, including your username and password. You must not share your account access with any third party. paldohub will never contact you to request your password through any channel. Any activity conducted through your account — whether authorized by you or not — is your responsibility until you notify paldohub of unauthorized access.

3.4 Know Your Customer (KYC)

paldohub operates under KYC (Know Your Customer) compliance requirements. Before processing withdrawals above certain thresholds, or at any time at paldohub's discretion, you may be required to submit government-issued identification (such as a Philippine passport, SSS ID, UMID, or driver's license), proof of address, and proof of payment method ownership. Failure to complete KYC verification may result in withdrawal delays or account restrictions.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

paldohub supports a range of Philippine payment methods for deposits and withdrawals, including GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. All transactions are processed in Philippine Peso (PHP / ₱). paldohub does not accept deposits from third-party accounts — the payment method used for deposits must be registered in your own name.

4.2 Minimum Transactions

Minimum deposit and withdrawal amounts are displayed within your paldohub account dashboard and may vary by payment method. paldohub reserves the right to adjust minimum and maximum transaction limits at any time with reasonable notice.

4.3 Withdrawal Processing

Withdrawal requests are subject to identity verification and bonus wagering requirement completion. paldohub aims to process approved withdrawals within one (1) to three (3) business days, though GCash withdrawals are typically processed within minutes of approval. paldohub is not liable for delays caused by third-party payment processors or banking institutions.

4.4 Currency

All account balances, deposits, withdrawals, and wagers on paldohub are denominated in Philippine Peso (₱). Any currency conversion fees incurred through your payment provider are your sole responsibility.

5. Bonuses & Promotions

5.1 General Bonus Terms

paldohub offers various bonuses and promotional offers to eligible players from time to time, including welcome bonuses, reload bonuses, free spins, and cashback offers. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum deposit thresholds, eligible games, and expiry periods. These specific terms are communicated at the time each offer is presented.

5.2 Wagering Requirements

Unless otherwise stated, bonus funds must be wagered a specified number of times before they — or any winnings derived from them — can be withdrawn. Wagering contributions vary by game type: slots typically contribute 100% toward wagering requirements, while live casino games, bingo, and other game categories may contribute at a lower rate as specified in the individual offer terms.

5.3 Bonus Abuse

paldohub actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim bonuses more than once, using low-risk betting strategies to clear wagering requirements, or colluding with other players to exploit promotional offers. Where bonus abuse is identified, paldohub reserves the right to void the bonus, cancel associated winnings, and suspend the account.

5.4 Bonus Expiry

Bonuses that are not claimed or wagering requirements that are not completed within the specified validity period will expire automatically. Expired bonuses and any associated winnings will be removed from your account balance without notice.

6. Game Rules & Fair Play

All games available on paldohub — including live casino games, slots, bingo, Teen Patti Joker, Vivo Live, and sports betting — are governed by individual game rules displayed within each game interface. Players are responsible for familiarizing themselves with the applicable rules before placing wagers.

paldohub uses certified Random Number Generator (RNG) technology for applicable games to ensure fair and unpredictable outcomes. Live dealer games are streamed in real time from licensed studios and are subject to the rules of the respective game as dealt by the live dealer.

In the event of a technical malfunction, disconnection, or system error during a game round, paldohub's records shall be the definitive reference for determining the outcome of any disputed round. paldohub is not liable for losses resulting from internet connectivity issues on the player's side.

7. Prohibited Conduct

The following conduct is strictly prohibited on paldohub and may result in immediate account suspension, permanent ban, and forfeiture of account balances:

• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with paldohub games or systems.
• Engaging in any form of collusion, chip dumping, or coordinated play designed to gain an unfair advantage.
• Exploiting software bugs, glitches, or errors in games or the platform — any such errors must be reported to paldohub support immediately.
• Attempting to launder money or use paldohub for any illegal financial activity.
• Accessing paldohub from a jurisdiction where online gaming is prohibited.
• Harassing, threatening, or abusing paldohub staff, live dealers, or other players through any communication channel.
• Attempting to reverse-engineer, decompile, or tamper with any part of the paldohub platform or its underlying software.

8. Intellectual Property

All content on the paldohub platform — including but not limited to the paldohub brand name, logo, website design, game interfaces, graphics, text, software, and promotional materials — is the exclusive intellectual property of paldohub or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the paldohub platform solely for personal, non-commercial gaming purposes. You may not reproduce, distribute, modify, publicly display, or create derivative works from any paldohub content without prior written consent from paldohub.

9. Limitation of Liability

To the fullest extent permitted by applicable Philippine law, paldohub and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the paldohub platform, including but not limited to loss of winnings, loss of data, or loss of goodwill.

paldohub's total aggregate liability to any player in connection with any claim arising from these Terms & Conditions shall not exceed the total amount deposited by that player in the thirty (30) days preceding the event giving rise to the claim.

paldohub does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use paldohub at your own risk.

10. Responsible Gaming

paldohub is committed to promoting responsible gaming among all Filipino players. We recognize that for a small number of players, gaming can become problematic. paldohub provides the following responsible gaming tools, accessible through your account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to manage your spending.
• Session Time Limits: Restrict the amount of time you spend on the platform per session.
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Permanently or indefinitely exclude yourself from paldohub. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Receive periodic notifications reminding you of the time elapsed during your gaming session.

paldohub enforces a strict 21+ age policy. If you believe you or someone you know may have a gambling problem, we encourage you to seek help. Visit our Responsible Gaming page for more information and support resources.

11. Account Suspension & Termination

paldohub reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the required timeframe.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Chargebacks or disputed transactions initiated by the player against paldohub.
• Identification of the player as a minor (under 21 years of age).
• Regulatory or legal requirements compelling paldohub to restrict access.

Upon account closure for cause, paldohub reserves the right to withhold account balances pending investigation. Where no wrongdoing is established, remaining balances (net of any voided bonuses) will be returned to the player via their registered payment method within a reasonable timeframe.

Players who wish to voluntarily close their paldohub account may do so by contacting customer support. Voluntary closure requests will be processed within three (3) business days, and any remaining balance will be returned after applicable verification.

12. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising from or in connection with these Terms & Conditions or your use of paldohub, you agree to first attempt to resolve the matter informally by contacting paldohub customer support. paldohub will endeavor to respond to and resolve all complaints within five (5) business days.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines. Nothing in this clause limits paldohub's right to seek injunctive or other equitable relief in any court of competent jurisdiction.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your paldohub account, please contact our support team. Our customer support is available 24 hours a day, 7 days a week, in both English and Filipino.

You may reach paldohub support via the live chat feature available on the platform, or by writing to us at the following email address (plain text — not a clickable link):

For responsible gaming concerns, account self-exclusion requests, or complaints that have not been resolved to your satisfaction through standard support channels, please visit our dedicated Responsible Gaming page.